Shipping policy

Digital delivery only GentleFirsts products are digital. After a successful purchase, access is provided through the delivery method shown at checkout and in your order communications. No physical item is shipped for standard guide purchases. There is no carrier, tracking number, or shipping address required for digital delivery. How you receive your purchase 1. Complete checkout. 2. Follow the download or access instructions in your order confirmation and related messages. 3. Save a local copy to a device or storage location you control for personal household use. More detail: Digital Purchase & Download Policy and How digital guides work. Printing at home You may print reasonable copies of purchased files for personal household use, including practical checklist or caregiver handoff pages included in a guide. Printing is done by you; GentleFirsts does not mail printed copies unless a future product page explicitly says otherwise. Delivery problems If you cannot access a purchased file, or you receive a corrupt or incorrect file, contact us through the Contact page. Refund and correction handling is described in our Refund Policy and Digital Purchase & Download Policy. Free starters Free one-page starters are delivered by email when you request them on the free-starter pages. They are not physical shipments. Future physical products If GentleFirsts ever offers a product that includes physical shipping, that product page will state shipping details. Until then, assume digital delivery only. Related pages • Digital Purchase & Download Policy • Refund Policy • Terms of Service • Privacy Policy